Technology by itself is not enough… Clean restrooms require leadership! Business opportunity and insight can come from the most unlikely places. A few years ago I visited my daughter at her workplace. She’s a Barista at Starbucks, so I wasn’t the only one stopping by that day. In fact, there was a very long line of customers waiting to get…
Continue ReadingCrowdsourcing and crowdfunding have become very popular terms in today’s culture, especially with anyone under 35. Getting the public to pitch in to achieve something great is an amazing thing to watch. Take Natalie Dubose of Ferguson, Missouri, for example, her small cake shop was totally destroyed in the Ferguson riots. Within just a few months, people contributed more…
Continue Reading"NO TOILET PAPER" is far and away the #1 consumer complaint submitted via our text-based customer feedback system. Since empty toilet paper dispensers totally humiliate and anger the public, is risking a negative customer experience worth the savings on paper costs? Many cleaning crews feel they shouldn't waste paper by tossing a roll with 5 or 10% still on it. Should your…
Continue ReadingI know this may come as a surprise to some business owners, but many people actually choose their retailers, restaurants and fuel stops based on the restroom experience they can expect. This is especially true for women, and even truer for moms who shop or travel with small children. In a recent issue of The Association for Convenience & Fuel…
Continue ReadingShould your customers be used as the first line of defense against dirty restrooms? Coal mines of the last century often lacked adequate ventilation systems, so miners would routinely bring a caged canary into Continue reading “Is Your Customer a Canary, or a Goose?” »
Continue ReadingWe’re excited to start offering no-charge Early Access Beta slots for businesses that would like to give our new Restroom Management System a try. It doesn’t cost anything to sign up, but we will be working on some system functionality issues, so please only sign up if you’re willing to provide us with feedback during our beta trials. For your…
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5000 US Highway 17 S.
Suite 18-209
Fleming Island, FL 32003
Tel: (904) 290-3411
